Shipping policy

SHIPPING HANDLING TIME
Domestic orders are typically processed and dispatched within 1 business day. If any unexpected delay occurs, customers will be notified by email or phone call.

DOMESTIC SHIPPING
Standard Parcel Post: Free on Australian orders of A$25 or more. Tracked parcel post is also available for A$3.99 for eligible parcels up to 5 kg.
Letter Shipping: Free on eligible orders up to A$25.
Heavy Goods Shipping: Free for eligible orders weighing 5–20 kg.
Express Shipping: A$10.00 for eligible orders up to 5 kg, with an estimated delivery time of 1–4 business days.
Available delivery options are shown at checkout.

INTERNATIONAL SHIPPING
International delivery is currently unavailable through our online store.

DANGEROUS GOODS
Some products containing lithium batteries may be subject to carrier restrictions. Customers will be notified if this affects their order.

STOCK AVAILABILITY
While we strive to keep our online inventory tracking up to date. Unexpected stock shortage may occur and listings may not be updated immediately. If the item(s) you order is out of stock, you will be notified immediately and further options will be given.